Better Business Outcomes Start with the Right Platforms
Palni helps enterprises improve customer and revenue operations with Salesforce, streamline service and business workflows with ServiceNow, and turn complex data into trusted intelligence with Databricks.
Trusted by Enterprise Teams
We work with enterprise teams across industries to improve the systems, workflows and data that support their business.
Three Services. Clear Areas of Expertise.
Choose the area that best matches the business challenge you want to address.
Salesforce
Improve pipeline visibility, simplify quoting and connect sales and service workflows. Palni helps shape Salesforce around the way your teams sell, serve and grow.
Explore SalesforceServiceNow
Improve service delivery, reduce manual effort and create more consistent workflows across IT and enterprise operations.
Explore ServiceNowDatabricks
Modernise data foundations, improve trust in enterprise information and make analytics and AI more useful to the business.
Explore DatabricksStart With the Business Challenge
The best starting point is the change you want to make, not a list of platform features.
Improve Sales Visibility
Connect opportunity data, quoting and sales workflows so teams can manage pipeline activity with greater clarity.
Improve Service Operations
Structure service requests, automate routine work and improve operational visibility.
Build Trusted Data
Connect data sources, improve quality and governance, and build a stronger foundation for analytics.
Prepare Data for AI
Create trusted, governed data environments that can support practical analytics and AI use cases.
A Practical Path from Priority to Progress
We begin with the business priority, define a practical route forward, deliver working solutions and improve them based on what the organisation needs next.
Align
Understand the objective, the existing environment and the change the business needs.
Execute
Turn the agreed priority into a focused solution with clear responsibilities and practical milestones.
Optimise
Review what is working, address friction and improve the solution.
Scale
Extend proven approaches where they create value across teams or operations.
Real Problems. Useful Outcomes.
Explore examples of how Palni has applied enterprise platforms, data engineering and AI to practical business challenges.
Reduction in Hardware Spend
Replaced spreadsheet based asset tracking with lifecycle governance, normalised asset information and automated workflows.
Read the use caseSalesforceImproved Pipeline Visibility and Sales Adoption
Used guided intake and automated opportunity and quote creation to support consistent deal tracking.
Read the use caseDatabricksIncrease in Near Real Time Data Availability
Connected enterprise data through automated pipelines, governance and central reporting.
Read the use caseExpertise That Connects Strategy with Delivery
Palni brings platform knowledge, engineering capability and practical delivery experience together to help teams move from a defined priority to a working solution.
Senior Expertise, Lean Teams
Senior led delivery with hands on execution, without oversized teams.
Outcome Focused
Work is aligned to business results, not just implementation.
Accelerated Delivery
Proven patterns and approved accelerators help teams reach value sooner, where they fit.
Embedded Partnership
We work as part of the client team throughout delivery.
Build What Comes Next with Palni
Work with people who value collaboration, new ideas, learning and the opportunity to solve practical enterprise challenges.
Frequently Asked Questions
Short answers to what people ask us most. Still unsure? Ask us directly
What does Palni do?
Palni helps enterprises improve customer and revenue operations with Salesforce, streamline workflows with ServiceNow, and turn data into trusted intelligence with Databricks.
Which services does Palni offer?
Palni focuses on three services: Salesforce, ServiceNow and Databricks.
How does an engagement with Palni start?
With a discovery conversation. We look at your priority, your current systems and the change you need, then agree a practical first step.
How does Palni deliver work?
In four steps: Align on the objective, Execute a focused solution, Optimise what is working, then Scale proven approaches across teams.
Can Palni work across more than one platform?
Yes, where a solution needs it. For example, connecting Salesforce with ERP systems, or bringing enterprise data into Databricks for reporting and AI.
Which industries does Palni work with?
Palni works with enterprise teams across industries. Its Databricks industry solutions focus on banking and financial services, pharma and life sciences, and manufacturing.
Where is Palni based?
Palni has eight offices: two in the United States (Schaumburg, Illinois and McKinney, Texas) and six in India (Hyderabad, Vijayawada and Bengaluru).
Where can I see examples of Palni's work?
The Use Cases library shows the challenge, what Palni did and the outcome for each example, filtered by service.
What Would You Like to Improve?
Tell us about the business challenge, platform or data priority you are working on. We will help identify a practical place to start.
- Share your priorityTell us the challenge, platform or data priority you are working on.
- Meet a platform expertA senior Palni expert reviews your current setup with you.
- Agree a practical first stepLeave with a clear starting point you can act on.